customer experience
-
Airline Industry
Southwest Airlines: 51 Years of Fun, One Word Makes the Difference
Southwest Airlines spent 51 years building a funny advantage it all comes down to 1 word: “fun.” This isn’t just…
Read More » -
Branding & Marketing
Launching a New Brand: 6 Ways to Maximize Impact with First Impressions
Launching a new brand 6 ways to maximize your impact with first impressions – Launching a new brand is an…
Read More » -
Customer Service
Deltas Tweet Response: The One Thing No Company Should Do
An upset customer tweeted at delta air lines its response was the 1 thing no company should ever do –…
Read More » -
Marketing
3 Ways a Unified Sales & Marketing Team Can Drive Demand Generation
3 ways a unified sales and marketing team can drive demand generation – In today’s competitive market, businesses need to…
Read More » -
Business
Starbucks CEO Hints at Uncomfortable Change, Highlighting a Growing Challenge
Starbucks ceo says the company is considering a major change that will make some people uncomfortable it highlights a growing…
Read More » -
Business & Finance
Chipotles Return to Basics: Restaurant Focus Fuels Growth
Chipotle is getting back to the basics as its in restaurant business returns – Chipotle is getting back to the…
Read More » -
Business Strategy
Keep These 4 Growth Strategies on Your Radar
Keep These 4 Growth Strategies on Your Radar: In today’s competitive business landscape, staying ahead of the curve is crucial…
Read More » -
Retail & E-commerce
Macys Value Lies Beneath Its Stores: A Deeper Look
Macys value lies beneath its stores – Macy’s Value Lies Beneath Its Stores: While online shopping has taken the world…
Read More » -
Travel
Delta Air Lines: A 3-Sentence Revelation About Customer Wants
With 3 sentences delta air lines revealed an important truth about what customers really want – Delta Air Lines: A…
Read More » -
Travel
JetBlue Opens Lounges in NYC & Boston to Lure Big Spenders
JetBlue to open airport lounges in New York and Boston in battle for big spenders: This isn’t just about offering…
Read More »
